The Customer Service/CRM module provides your support staff with a unique dashboard and access into key information provided in the proposal process, current loans/leases, and renewal data. This dashboard is also linked with the credit decisioning tool, the origination tool, the risk tool, the compliance tool, and the sales enablement tool. The support staff can communicate through the system using email/SMS communicating with customers/brokers, underwriters, risk and compliance staff. This module will integrate with the recommendations module to help the support staff with policy updates, support issues, and any other client related alerts that they need to act upon. This is an integral part of your lending support and the system is agile, modern, and easy for your staff to learn and operate.